Delivery

G E N E R A L   I N F O R M A T I O N

We currently offer shipping to mainland UK - England, Wales and Scotland only. Our 'Standard Shipping' charge is £5.95. If you would like an item(s) of ours shipping somewhere that isn't listed above, please contact angela@justsointeriors.co.uk

All of our orders are packed and shipped within 2 working days. Orders are processed Monday - Friday between 10am and 4pm. Please note we do not process orders on Saturdays, Sundays or Bank Holidays.

At present we are using a variety of couriers. Smaller orders are shipped with Royal Mail, medium and larger orders could be shipped via one of the following couriers, DPD, DHL, DX, FedEx, Parcelforce or UPS and should arrive within 2 - 3 working days once they have been processed. Deliveries are made Monday - Friday (excluding Bank Holidays).

Please ensure that the delivery address you have entered is correct as we cannot accept responsibility if the delivery address you have provided is incorrect.

If your parcel is returned to us, we will provide a full refund for the item(s) that you ordered but cannot refund the shipping fee.

If in the unlikely event your parcel is delayed, please email angela@justsointeriors.co.uk and we will contact the courier on your behalf.


T R A C K I N G

Once your order has been shipped, you will receive an email along with a tracking number and link for your parcel. 


M O D I F Y  O R  C A N C E L

If you wish to cancel or modify your order, please email us as soon as possible after placing your order. We will try to accommodate your request, but once an order has been placed we cannot guarantee that it can be cancelled or modified.

Please get in touch with us by emailing angela@justsointeriors.co.uk.

 

F U R N I T U R E

Our furniture delivery charge is £25 and takes approximately 7-10 working days via our one man delivery courier partner. You will be called to arrange a morning or afternoon delivery slot on a weekday that is convenient for you. You will also receive a phone call on the agreed delivery day to confirm a 1 hour delivery window. The product will delivered in it's packaging to your door. Please note we only deliver our furniture items to mainland UK.